Testimonials & Client Reviews About Our Fayetteville & Bentonville Roofing Work
Where do I begin?
My husband and I had extensive leaking throughout our home due to ice damage. We had several roofers come out and try to diagnose the problem and want to patch certain areas. After nearly a year of trying to get the leaking fixed we brought in the Brown Boys. Bill Brown came by and looked at the damage throughout our home and lined up a meeting with our insurance and an engineer to inspect the damage. Bill fought for my husband and me, and for our high expectations. Bill not only got the insurance company to agree to pay for the damage but Bill was able to get us an entirely new roof with a 50 year warranty. Bill and his crew were always kind, courteous, and on time! Anytime I had a question or concern Bill addressed it without delay. Now, even after the work is done if I have a question he still gets back to me quickly. That is such a relief and a sign of the relationship that Brown Boys Roofing builds with their clientele. So, not only did Bill and his team meet our high expectations but he EXCEEDED them!
– Jentry & Karina Jones, Rogers, AR
Bill Brown is a godsend
Along with the entire Brown Boys team. We had hail damage that was not discussed with us by another roofer that we had out to fix a leak. When asked to honor the promised warranty when his patch failed, the other roofers response was, I guess it is time for you to put on a new roof. Not an inexpensive affair for a large home with concrete tile. After having lots of trouble getting other roofing companies to help or even come out to look at it, we found Brown Boys. Bill guided us through the process of submitting the hail damage to our insurance company and the several-month-long battle that ensued. In the end, all worked out well and we now have a bulletproof concrete tile roof that will last practically forever. Bill was more knowledgeable than every adjuster and engineer we spoke with — and there were many. He was patient, responsive, and pleasant to work with. The insurance agents commented during the process that he was fixing the roof the right way and the arguments he made eventually led them to cover the damage. I can not give a strong enough recommendation for Brown Boys Roofing. Thank you Bill!
– Scott and Eve LeMaster, Bentonville, AR
Having used Brown Boys Roofing since 2003
I am pleased to say that Bill Brown (President/Owner) and his team have consistently provided professional and timely work. I have depended on “Brown Boys” for storm related repair, gutter replacement, chimney caps, and routine maintenance. I have found Bill to be a man of character and a refreshing professional with which to do business. It is without reservation that I recommend Bill Brown and Brown Boys Roofing.
– Bob McCaslin, Current Mayor of Bentonville, AR
We highly recommend Brown Boys Roofing of Bentonville, AR.
The Roofing Specialist has been extremely helpful and informative. He and the workers are courteous, efficient, knowledgeable, and professional in their conduct as well as work performance. They removed our damaged roofing, replaced it with a metal standing seam roof, and have installed matching guttering. The workmanship and products are outstanding and the left no clutter or debris for us to have to deal with when the were finished with the job. This was truly a blessing. We are very satisfied with the work and would not hesitate to have them return for any work which we may need in the future.
– Jerry & Donna, Fayetteville, AR
I hired Brown Boys Roofing to replace my entire roof after it suffered hail damage. My roof was no easy task and the estimate was slightly off, which is normal with such an oddly shaped roof as mine. The Roofing Specialist was upfront, honest, and delivered what he said he would. I found his workers to be professional, and worked later than expected one day because they knew there was a possibility of rain the next day. I would recommend Brown Boys Roofing due to their quality work, but also for their ethics. It is not enough to deliver a quality product in my book; I must trust that you will honor an agreement. You can have faith that Brown Boys Roofing will do just that. A special thanks to the Roofing Specialist for being as professional and honest as they come.
– Chantal B., Bentonville, AR
We were very much pleased and satisfied with the work your company did for us in June, 2010. We purchased our new home in Bentonville knowing that we would need to have some work done on the roof. Since we had some leakage around our back windows, we called your company to come check it out. You were out here the next day and provided us with an estimate for the work needed. Since we were leaving town, we needed it done rather quickly. Your teams come out the following two days and had the work completed in a very timely manner. The also were very professional and cleaned up all the scraps around the yard. We think your company not only provided excellent work, but also very friendly local customer service. We would recommend you to anyone and everyone.
– Phillip and Lisa H. Bentonville, AR
I would refer Brown Boys Roofing to anyone, they are more than a pretty website.
– Elizabeth W. Bentonville, AR
Very professional with work done in a timely manner. Very willing to resolve any issues and follows through to guarantee satisfaction.
– David and Karen A. Bentonville, AR